During the warranty period
During the warranty period, the equipment seller should promptly provide maintenance services for various failures of the equipment, Upon receivingnotification from the equipment purchaser.
Services Beyond the Warranty Period
After the warranty period, we will continue to provide paid maintenance, technical support, and other after-sales services. The details of after-sales services and associated fees will be communicated to the equipment purchaser through a quotation.
Emergency Spare Parts Service
The seller maintains a spare parts warehouse on-site and provides timely spare parts services. In the event of discontinued spare parts production, the seller will notify the purchaser in advance via email and, if necessary, expedite delivery through third-party logistics to the purchaser's factory.；
After the discontinuation of spare parts production, if requested by the purchaser, we will provide spare part blueprints, drawings, and specifications free of charge.
